Customer Portal Instructions
All US camp medical forms must be completed online in the Customer Portal.
CANADA CAMPS USE THIS FORM FOR MEDICAL WAIVERS
https://www.cognitoforms.com/YouthEnrichmentBrands1/NBCCanadaHRForm
USA CAMPS USE THIS LINK AND FOLLOW THESE STEPS
https://secure.nbccamps.com/Login
- Enter your email address.
- If you are a returning participant with an existing customer portal account, you will be directed to enter your password and log in to your account. If you do not remember your login information, please click "Forgot My Password" and follow the prompt.
- If you are a new participant, you will be prompted to create an account. Enter your household/billing account information and create a password. Click "Create Account".
How to Complete Your Health & Release Forms:
- On the MY ENROLLMENTS dashboard, you will see your camper's enrollment and a red notice "2024 NBC Forms Incomplete".
- Click the 'Start' button and review the pop-up message in full, then click 'OK.' You can now complete the forms.
Please allow several hours for the forms to populate in the Customer Portal. Then you will be able to "View" or "Edit/Delete" the forms.
- In the MY CAMPERS tab, click the "Add Camper" button on the top right
- Enter your campers Confirmation # and Date of Birth in MM/DD/YYYY format and click Find Campers.
- If you do not know your camper's confirmation number, please click on the Forgot Confirmation #? link, or call the NBC Camps office at 800-406-3926 or email nbc@nbccamps.com.
- Once your camper is successfully added, go to MY ENROLLMENTS and you will see their registration.
How to Make a Payment Online:
On the MY ENROLLMENTS dashboard, you will see "BALANCE DUE" at the bottom.
If you have a balance due on your account, it will say the amount due.
Click the "Make Payment" button.
Enter your camper's confirmation number on the screen that appears.
Enter your billing information and credit card information, then click "Submit Payment".
For frequently asked questions and answers, please visit:
How to Review Your Pre-Camp Information:
i.e. Check-in time & location, what to bring to camp, on-site staff contact info, etc.
On the MY ENROLLMENTS dashboard, click the "Prepare for Camp Here" link.
Review this page carefully and follow the steps to prepare for camp.
How to Update Your Camper's Enrollment Questions:
i.e. T-shirt size, roommate request, etc.
On the MY ENROLLMENTS dashboard, you will see your camper's enrollment and the link that says "View/Edit Enrollment."
Click on the question you would like to update.
Click "Save".
Please note: not all questions will be available to update. You can edit the answers to your camper's questions listed below up until 14 days before the camp start date. If you need to make a change within 14 days of camp, please Contact Us.
How to Update Your Account Information:
i.e. Billing address, phone number, etc.
Click the MY ACCOUNT tab on the main menu to see your "Account Holder Profile."
Click on the field that you would like to update to make your change
Click "Save My Profile"
For frequently asked questions and answers, please visit:
How to Update Camper Information In the Customer Portal:
If you would like to make changes to the camper profile, like updating Camper's DOB, Assigned Sex, Address, Email, or Contact Information, please Contact Us.